Uplift Therapy Solutions (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in accordance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store and share the personal data you provide through our consultation forms and other services.

1. Data Controller

Uplift Therapy Solutions is the data controller for your personal information. This means we are responsible for ensuring your data is handled securely and in compliance with GDPR.

2. Personal Data We Collect

When you complete a consultation form or use our services, we may collect the following personal information:

• Name, email address, telephone number
• Clinical or health information relevant to your therapy
• Any other information you provide voluntarily on forms or in communications with us

We may also collect technical data when you visit our website, such as your IP address and browser type, to improve our services.

3. Purpose and Legal Basis for Processing

We use your personal data for the following purposes:

• Assessment and provision of therapeutic services
• Administrative tasks related to appointments and client management
• Communicating with you regarding your therapy or other services

Legal basis:

• Explicit consent (Art. 6(1)(a) & Art. 9(2)(a) GDPR) – for collecting sensitive health information
• Legitimate interests (Art. 6(1)(f) GDPR) – for administrative purposes
• Legal obligation (Art. 6(1)(c) GDPR) – when required by law, e.g., risk of serious harm or safeguarding

4. Data Sharing

We do not share your personal data with third parties without your consent, except:

• When legally required (e.g., risk of harm, safeguarding children)
• With trusted service providers who perform tasks on our behalf, under GDPR-compliant contracts

5. Data Retention

We retain personal and clinical data only as long as necessary for therapy and administrative purposes. When data is no longer required, it is securely deleted.

6. Your GDPR Rights

You have the right to:

• Access the personal data we hold about you
• Correct or update any inaccurate information
• Request deletion of your data (“right to be forgotten”)
• Restrict or object to processing of your data
• Receive a portable copy of your data in a machine-readable format

To exercise these rights, please contact us at: Email: Support@upliftts.com

7. Cookies and Website Tracking

We use cookies to improve your experience on our website. You can disable cookies in your browser, but some features may not function correctly.

8. Security

We take the security of your data seriously and use commercially acceptable measures to protect it. However, no method of online transmission or electronic storage is completely secure.

9. Data Transfers

If your data is stored or processed outside the EU (e.g., using third-party services), we ensure that appropriate safeguards are in place to protect your information in compliance with GDPR.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page. Please check periodically for updates.